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  27-12-2006 Cuma
   
 

 CUSTOMER SATISFACTION FORM

We would like to ask you to spare a few minutes and fill out this form, so that we can render better service.
Thank you.

ARMETAL A.Ş

Company name
Entitle person
Field of activity
Form filled out by section/person
Phone
Fax
E-Mail
 
CATEGORY
CRITERIA
POINTS
EXPL.
   
1
2
3
4
5
 
GENERAL Safety image points
Opennens to news and development
Based on customer satisfaction
Easy acces when needed
Professionality, approach of our employees
 
PRODUCT QUALITY Does the products have the demanded quality
Packaging/Descripiton quality
Suitability of the product
Development of a new products based on expectations
Standardisation of product quality
 
SERVICE QUALITY Quick respond to your ordes
Satisfactory information to your demands
ınformatıon in case os unexpected situations
Transportations on time
Technical support and information
 
SYSTEM QUALITY Sensibility to customer complaints.
Performance to solve complaints.
Information about results.
Correction activities
Communication of technical information about the product.